Store Manager In Training- Sundays Off-Rent A Center
Company: Eclipserto
Location: Long Beach
Posted on: October 14, 2024
Job Description:
MANAGER IN TRAINING (MIT)Reports to: DISTRICT MANAGERFLSA
Status: Non-ExemptSummary/ObjectiveThe MIT role is one of
accelerated and intense training in preparation for a Store Manager
position. The MIT will work closely with the District Manager and
Store Manager in learning the rent-to-own business, while
performing duties in all aspects of store operations such as
customer service, account management, maximizing store revenue and
profits, customer base growth, and management of store inventory.
The MIT will observe experienced coworkers to acquire knowledge of
methods, procedures, and standards and become familiar with store
and Field Support Center staff functions. All functions and
responsibilities are to be accomplished in a way that is consistent
with the RAC mission statement and core values.Essential
FunctionsReasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The MANAGER IN TRAINING will:
- Sales/Account Management:
- Set daily and weekly goals related to the store's sales
activities, oversee coworkers' sales activities, approve rental
agreements, and monitor planned results for sales as measured by
revenue and growth.
- Set daily and weekly goals related to the store's collection
activities, oversee coworkers' collection activities, follow-up on
more difficult accounts that require intervention, approve customer
commitments, monitor and follow-up with coworkers on planned
results for collection activities to ensure all coworkers comply
with established procedures and practices for collections.
- Leadership:
- Monitor and achieve planned results for profits for the store
by effectively managing store resources (manage and control store
expenses).
- Schedule and organize the daily activities and goals of all
coworkers in the store and follow-up with coworkers to adjust
schedules as needed and ensure they are on task.
- Oversee and follow-up on timely staffing of assigned store,
including recruiting, interviewing, and hiring coworkers
(interacting with the District Manager and Human Resources), ensure
compliance with company policies and legal requirements related to
hiring, and support the company's commitment to maintain a diverse
workforce.
- Maximize retention of coworkers and reduce turnover and
coworker complaints by creating a positive and productive work
environment.
- Support all efforts to comply with and effectively execute all
company programs, policies, and processes.
- Train, oversee, and monitor coworkers' commitment to
exceptional customer service. Monitor and improve the sales and
account management skills of coworkers through training and
in-the-moment coaching. Resolve problems and complaints quickly to
avoid serious problems. Monitor store operations to ensure
customer-friendly service is consistently provided.
- Protect company assets through expense management, overseeing
and controlling inventory, product ordering and pricing, cash
handling, and store security.
- Provide leadership to ensure all store's merchandising,
cleanliness, and overall appearance present the best possible
appearance to the customer.Required Education and Experience--- 3 -
5 years of retail/management experience--- Completion of RAC's
Store Manager Development Program, 4th Gear--- Demonstrated ability
to perform all essential job functions at the Assistant Manager
level--- Computer literacy/proficiency in store operation
applications--- Valid state driver's license and good driving
recordPreferencesIdeally, a candidate for a Rent-A-Center MANAGER
IN TRAINING is:--- Friendly, with exceptional communication
skills--- Dynamic, with an outgoing personality--- Driven, showing
tenure and career progression at previous jobs--- Organized, with
time-management skills and the ability to multi-task---
Experienced, with a keen business acumen for improving the
profitability of an organizationCompetencies
- Interpersonal Communication
- Drive & Tenacity/ Resilience
- Teamwork & Collaboration
- Quality Focus
- Customer Service
- Managing Others/ Coaching & Developing
- Planning & Organizing
- Decisive Judgment
- Business Acumen
- Championing ChangeSupervisory ResponsibilitiesThis position
does not have direct supervisory responsibilities but is
responsible for exhibiting leadership within the store.Physical
DemandsThe physical demands described here are representative of
those that must be met by a coworker to successfully perform the
essential functions of this job. While performing the duties of
this job, the coworker is regularly required to talk and hear. This
position is very active and requires standing, walking, bending,
kneeling, stooping, crouching, crawling, and climbing all day. The
coworker must frequently lift and/or move (push/pull) heavy items
and merchandise. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus.Expected Hours
of WorkThis is a full-time position, and days and hours of work are
Monday through Saturday, store open to close hours. This position
regularly requires long hours and frequent weekend work. Schedules
and hours per week/overtime work may change throughout the year as
dictated by management and business needs.This job description is
not intended to be all-inclusive. Coworker may perform other
related duties as needed to meet the ongoing needs of the
organization.
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Keywords: Eclipserto, Florence-Graham , Store Manager In Training- Sundays Off-Rent A Center, Executive , Long Beach, California
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