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EIS Global Connect Delivery Manager

Company: VirtualVocations
Location: Vista
Posted on: October 19, 2024

Job Description:

A company is looking for an EIS Global Connect Delivery Manager to improve customer experience and manage service requests within the cybersecurity domain.



Key Responsibilities

Enhance the customer experience of existing services managed by the security operations team
Define and manage a backlog of service requests and communicate progress with stakeholders
Drive marketing and awareness of the security operations team


Required Qualifications

Bachelor's degree or equivalent experience
3+ years of managing complex programs/projects
3+ years of managing service requests (intake to fulfillment)
Operations experience
Knowledge of IT Service Management Module in ServiceNow

Keywords: VirtualVocations, Florence-Graham , EIS Global Connect Delivery Manager, Executive , Vista, California

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