Key Account Manager
Company: American President Lines
Location: Newport Beach
Posted on: October 29, 2024
Job Description:
Location: Newport Beach, CA, USKey Account ManagerLed by
Rodolphe Saad--, the CMA CGM Group, a global leader in shipping and
logistics, serves more than 420 ports around the world on five
continents. With its subsidiary CEVA Logistics, a world leader in
logistics, and its air freight division CMA CGM AIR CARGO, the CMA
CGM Group is continually innovating to offer its customers a
complete and increasingly efficient range of new shipping, land,
air and logistics solutions.Committed to the energy transition in
shipping, and a pioneer in the use of alternative fuels, the CMA
CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian
crises that require an emergency response by mobilizing the Group's
shipping and logistics expertise to bring humanitarian supplies
around the world.Present in 160 countries through its network of
more than 400 offices and 750 warehouses, the Group employs more
than 155,000 people worldwide, including 4,000 in Marseilles where
its head office is located.POSITION SUMMARYPrimary sales contact
for the Western Region responsible for meeting or exceeding
budgeted volumes and contribution covering the East/West trade
lanes, inbound and outbound for a select number of Strategic NVOCC
accounts.ESSENTIAL DUTIES / RESPONSIBILITIES
- Develop and maintain customer & trade-lane specific business
plan to achieve or exceed weekly production quotas.
- Foster close relationships with the branch level offices of the
Strategic NVOCCs to increase sales opportunities.
- Pre-plan & manage sales territories ensuring an average of 15
sales calls per week are made excluding required management
meetings, holidays & vacations.
- Utilize travel & customer entertainment budget to augment
customer relationships & business plan achievement.
- Ensure push & pull sales follow up occurs after each customer
sales call detailing the results of your sales coverage.
- Timely response to all emails, memos, or other requests for
information within agreed upon standards.
- Acknowledge & provide follow up to all emails or voice mail
messages within 24 hours.
- Acknowledge sales leads within 2 days with sales follow up
occurring within 5 working days.
- Business cell phones must be on from 8am - 8pm. Associate shall
also be available during these times in case of urgent
matters.
- Email and voice mail announcements must be updated to reflect
availability.
- Prepare & complete required CRM reports which include but are
not limited to the following reports.
- Weekly KPI territory report outlining major events in the sales
territory, competitive development/actions, market rates, trends,
new business secured or generated, business lost with explanation
of why, customer feedback, quality of our service, and other
issues.
- Weekly Expense Report.
- Manage regions sign up and engagements of clients for utilizing
e-services.
- Participate in weekly sales meetings with Regional Sales
Management & Strat NVOCC Sales Management to review customer
performance and priority services for CCA.KNOWLEDGE, SKILLS AND
ABILITIES REQUIRED
- Good communication & interpersonal skills.
- Excellent problem-solving skills.
- Ability to work independently.
- Ability to handle multiple tasks simultaneously.EDUCATION AND
EXPERIENCE REQUIREMENTS
- Bachelor's Degree or equivalent work experience required.
- Minimum of 6 years of industry experience, preferably 4 years
carrier outside sales experience.CMA CGM (America) LLC is committed
to equal employment opportunity for all qualified persons without
regard to race, color, religion, sex, national origin, pregnancy,
age, sexual orientation, marital status, gender identity, veteran
status, disability, or any other legally protected
classification.
#J-18808-Ljbffr
Keywords: American President Lines, Florence-Graham , Key Account Manager, Executive , Newport Beach, California
Didn't find what you're looking for? Search again!
Loading more jobs...